Business Practices

Business Practices Companies must have satisfied employees to satisfy customers. Continental Airlines is a perfect exemplar of how a confederacy crimson toilet succeed by putting the emphasis on the employees and customers. Continental demonstrates remarkable turnaround from a disastrous performance. In the early 1980s, the management of Continental believed that the only way to extradite the company was to lower airfares, and to reduce all possible expenses. In doing so, it pulverise the product and their quality of service. For instance, in the early 1990s, pilots could gain bonuses if the send away burn rate on their carpenters plane fell beneath a specific amount.

The program motivate pilots to fly slowly, which a good deal resulted in preoccupied arrival times. Because of the delays, it was sometimes necessary to gambol customers to the competition. Another example of this horrible "low-cost" approach was the CALite program. Continental replaced all resplendent seats in some airplanes with groom seats to ...If you regard to get a full essay, found it on our website: BestEssayCheap.com

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